Privacy Policy

AskMyEV ("we") runs askmyev.com and the AskMyEV connector. This policy explains plainly what we collect and why.

What we collect

• Your email and billing details, handled by Stripe. We never see your full card number.
• When you connect your car: an access token from Tesla's official login and the read-only vehicle data needed to answer your questions (such as battery, range, charging state and vehicle status).
• Location: off by default. We don't request your car's location unless you turn it on (ask your AI “Turn on location for AskMyEV”). When it's on, the location is fetched live only when you ask and is never stored. Turn it off anytime.
• If you use a referral link: which account referred you, so we can apply the referral rewards.

How we use it

Only to provide the service: answering the questions you ask through your AI assistant, billing, and support. We do not sell your data or use it for advertising.

Your AI assistant

When you ask a question, the answer data is sent to the AI assistant you chose (e.g. ChatGPT, Claude or Grok), which handles it under its own privacy policy.

Stored vehicle history

Paid plans include a history log so your AI can answer questions about the past (for example "how has my range changed since spring?"). We store snapshots of: battery level, rated range, odometer, charging state and energy added, charge limit, tire pressures, software version, inside/outside temperature, and Tesla alerts (name and start/end time). We do not store your location history. We only log when your car is already awake; we never wake your car just to log it. The free health check takes a single snapshot to build your report.

Retention and deletion

• Free trial: history kept 30 days.
• Monthly plan: 12 months rolling.
• Annual plan: kept while you stay subscribed.
• After you cancel: kept 90 days in case you come back, then deleted.
• Free health check: the snapshot is kept 90 days (so we can enforce one free check per car), then deleted.

You can delete your history anytime by asking your AI to run the AskMyEV "delete my history" tool, or by emailing us. Revoke car access anytime in your Tesla account. Tesla access tokens are stored encrypted and deleted when you disconnect.

Contact

support@askmyev.com

AskMyEV is an independent product and is not affiliated with, endorsed by, or sponsored by Tesla, Inc. Tesla is a trademark of Tesla, Inc., used here only to describe compatibility. ChatGPT, Claude and Grok are trademarks of their respective owners.