Support

Last updated October 12, 2026

Need help? Email support@askmyev.com. A real person reads every message, and we usually reply within one business day. Include the email you used at checkout and which AI app you use (ChatGPT, Claude or Grok). Never send your Tesla password.

Setup

Step-by-step instructions for ChatGPT, Claude and Grok are on the setup page. Connector address: https://askmyev.com/mcp

Frequently asked questions

Can AskMyEV unlock, start or drive my car?

No. AskMyEV is read-only. It can never unlock, start, drive, climate-control or change any setting on your car.

Will it drain my battery?

No. AskMyEV doesn't wake a sleeping car unless you ask, and it caps wake-ups at 3 per day. Background history only records when the car is already awake.

My AI says it can't reach my car.

The car may be asleep or offline. Ask again in a minute, or ask your AI to use the last saved data. If it keeps failing, remove and re-add the connector and sign in with Tesla again.

Which cars are supported?

Tesla vehicles you own or are authorized to use on your Tesla account (Model 3, Model Y, Model S, Model X and Cybertruck).

Which AI apps work?

ChatGPT (web, Plus/Pro/Business with developer mode), Claude (claude.ai custom connectors) and Grok (grok.com connectors).

Cancel or change your plan

Go to askmyev.com/account, enter the email on your receipt, and we'll send a secure link (or sign in on Stripe's billing page from there). You can also ask your AI: “Show my AskMyEV account.” Either way you get a secure link to the Stripe billing portal, where you can cancel, switch between monthly and annual, update your card and download receipts. Cancel during the 30-day trial and you are never charged. After canceling, access continues to the end of the paid period. If you can't reach the portal, email us and we'll cancel it for you.

Refunds

Our guarantee: cancel during the trial and you're never charged, and if you email us within 30 days of your first paid charge, we refund that first charge in full (details in the terms). For any other billing problem or refund request, email support@askmyev.com from the address on your receipt. We review every request and handle approved refunds through Stripe back to your original payment method.

Disconnect AskMyEV

  1. Remove the AskMyEV connector in your AI app (ChatGPT: Settings → Apps; Claude: Settings → Connectors; Grok: grok.com/connectors).
  2. Revoke AskMyEV in your Tesla account's third-party apps settings (tesla.com account or the Tesla app).
  3. Cancel any subscription in the Stripe billing portal (see above).

Delete your data

Ask your AI “Delete my AskMyEV history” (it asks you to confirm), or email support@askmyev.com and we'll delete your account and history. Tesla access tokens are deleted when you disconnect. Details are in our privacy policy.

AskMyEV is an independent product and is not affiliated with, endorsed by, or sponsored by Tesla, Inc. Tesla is a trademark of Tesla, Inc., used here only to describe compatibility. ChatGPT, Claude and Grok are trademarks of their respective owners.